So why do we offer this service free of charge to new customers?

The reasoning is simple, as a busy specialist the first time we may see your Porsche is when it either turns up for a routine service, or on the back of a recovery truck following a breakdown. Which can cause chaos for our schedule and your finances when unexpected repairs are required. So the reasoning behind the free inspection is so that we can assist your Porsche ownership experience by predicting the future and spotting any potential problems before they turn into an unexpected problem.

Is it really free of charge and will JMG proceed with repairs without authority from the customer?

Yes, this service is free of charge, without obligation and we will not make any form of repairs without your prior consent.

Following the free inspection, we will contact you with our findings. If we have found any issues we will offer to produce estimates for repairs or recommendations for future repairs and maintainance. But we will not proceed with repairs unless you have already been informed of the cost and have asked us to proceed with repairs.

Who qualifies for a Free New Customer Inspection?

Anyone who owns a Porsche, its as simple as that. All we ask is that you come along to your appointment with your Porsche, proof of ownership (V5 or log book) and proof of identity. As the inspection is not intended or offered as a Pre Purchase Inspection, we just need proof of ownership and proof of identity to exclude car dealers or private sellers from obtaining our report to assist in the sale of a car.

Who does not qualify for a Free New Customer Inspection?

Unfortunately, as stated above, the Free New Customer Inspection is NOT intended or offered as a Pre Purchase Inspection or as a certificate of roadworthyness, an engineers report, valuation or aid in selling a Porsche. It is only offered as a free of charge introduction to our business and an inspection for owners of Porsche cars wishing to avoid breakdowns, plan and budget for future maintainance.

How long does it take?

Typically, the Free New Customer Inspection has a duration of up to two hours. You can wait while the inspection is performed or some customers choose to visit Christchurch or Bournemouth town centre during the inspection. Others choose to leave the car with us for the whole day so they can continue with their usual day to day routine.

Will the inspection form any kind of warranty or garauntee?

Unfortunately the Free New Customer Inspection is only a visual non invasive inspection which is not charged for, as such we are unable to accept liability for our not predicting a breakdown, failure or issue with you car. It is in our interests to find problems which exist at the time of the inspection, as you may choose to arrange repairs with our business, so we will endevour to perform the inspection with the benefit of our extensive experience to find any issues which currently exist.

Will I be under any obligation to have any future repairs performed by JMG?

Absolutely not! Once the inspection has been performed we would love for you to have future maintainance and repairs performed with us. However you will not be under ANY obligation to JMG. We can also promise that we will use any hard sell tactics.. Should you not contact us to arrange any repairs, we will not even contact you to encorage you to have your car repaired.

What about existing customers?

Existing customers are not left out in the cold by JMG. Should an existing customer wish to have their car inspected under this offer, we will be happy to perform the inspection for an existing customer as well as a new customer. All we ask is that existing customers do not ask us to inspect their car every day, week or month! Some customers opt to have their car serviced once a year and inspected six months between services.

How does your inspection compare with the Porsche 111 point check?

The Porsche 111 point check primary purpose is to check a car for major defects prior to the car being sold as a Porsche approved used car. Our inspection includes all of the same checks, as well as some aditional items which are more intended on predicting future maintainance requirements.

Can the inspection be used to diagnose problems?

Its not really the intention of the free new customer inspection to diagnose problems unless they are diagnosed as part of the process of inspection. However it may be the case that as part of the inspection we recommend diagnostic checks that we can perform to diagnose problems., along with estimates for costs of these diagnostic proceedures.

A good example of this would be if you are experiencing smoke emitting from the exhaust. During the inspection, if we observe the smoke, we will note it as a fault and we may be able to draw some conclusions from its colour or even smell. However we would probably recommend a leakdown and compression test in the case of blue smoke, Fuel and ignition tests for black smoke and cooling system tests for white smoke, along with their respective costs..

What does JMG do during the inspection?

As mentioned above, during our inspection we perform 120 checks. A copy of the complete list of checks is available on request from service reception at JMG. In addition to the 120 points checked during the inspection, the technician will also check aditional items based on his own experience of the particular model of Porsche. For example, when inspecting a Porsche Boxster, the technician will pay particular attention to problem areas of this model, such as track control arm bushes, rear main seal leaks, coil pack condition, coolant cap version and much much more. Another example would be for a older or vintage Porsche, where the technician may use his experience to check for issues with components decomposing with age, such as rubber intake hoses, gaskets and corrosion. Realisticly if we were to add up the points checked on the average inspection it would probably be over double the 120 points that we advertise!!

What do I need to bring along to a Free New Customer Inspection?

We recommend customers follow this short check list prior to their appointment so they know what to bring to the appointment.

What you do NOT need to bring is ANY form of money or credit/debit cards.. This inspection REALLY is FREE!!!